Thank you for shopping with NestLuma.

Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Once your order has been processed, you will receive a confirmation email with your shipping details.

Shipping Area
At this time, we ship to customers in the United States only.

Shipping Cost
We currently offer free shipping on all U.S. orders.

Estimated Delivery Time
Estimated delivery time is 8–15 business days after your order has been processed. Delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other factors outside our control.

Order Tracking
Once your order has shipped, you will receive a tracking number by email when available.

Shipping Delays
While we do our best to deliver orders on time, delays may occasionally occur due to high order volume, carrier issues, customs processing, weather conditions, or other unexpected events outside our control. We appreciate your patience and understanding.

Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. NestLuma is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Stolen Packages
If a package is marked as delivered but you have not received it, please contact the shipping carrier first. You can also email us at hello@nestluma.store, and we will do our best to assist you.

Contact Us
If you have any questions about your order or shipping, please contact us at:
hello@nestluma.store